Privacy Policy

Good Physio is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles.

Collection and Storage

• We collect personal and health information necessary for providing care, managing bookings, and processing payments.
• Records are stored securely in our practice management system.

Use and Disclosure

• Information is used only for treatment, billing, and administrative purposes.
• Information will not be shared without your consent, except where required by law or where necessary to coordinate your care.
• For Return to Work, Motor Vehicle Accident, and NDIS clients, information may be shared with insurers, case managers, or plan managers to facilitate billing and reporting.

Access to Information

• Clients may request access to their records, account summaries or request corrections to inaccurate details by writing to our admin team.

Confidentiality

We take reasonable steps to ensure your information is secure, accurate, and protected against unauthorised access.